I FORGOT OUR 10TH BIRTHDAY 

This week I was reminded that it was our ten-year anniversary. It was our employees that graciously pointed out the milestone and more importantly brought a bottle of Colonel E.H. Taylor to the office. I opened the card, smiled, said thank you, and started thinking about all the shit I had to do by the end […]

THE 1 PERCENT ADVANTAGE – INCREMENTAL IMPROVEMENT

The slot machine has been a staple on the gaming floor since its introduction at the Liberty Belle Saloon & Restaurant in Reno, NV in 1895. Since that time, this machine has become the workhorse of the modern casino.In 2016, slot machines accounted for more revenue than all other casino games combined, tototalingne-half to two-thirds […]

GAMING COMPLIANCE SHOULD BE DIRECTED FROM THE C-SUITE

What is the value of your gaming licence? What would be the cost of losing it? Answer . . . Your casino gaming license is invaluable. Your casino license allows you to operate your gaming facility and earn revenues. So, would you put this valuable asset in just any hands? A stranger’s hands? Probably not. […]

HI-TECH SLOTS LOW-TECH OPS

Technology advancement for slot machines Today’s Slot Manager is working with the most sophisticated gaming equipment ever produced. With digital slot machine technology the one-armed-bandit is now operated with a push of a button, and the spin of the wheel is now controlled by the internal computer rather than the revolution of the reels. These […]

Why did you name your company Volante?

The Back Story After 10 years of working in the gaming industry, I had moved on to a position at a tech company in Albuquerque. The move was a paradigm shift from anything I had experienced in my career. I went from an operational and support outlook in a gaming environment to a services-oriented outlook […]