FOR IMMEDIATE RELEASE
El Cajon, CA – April 29, 2025 – Volante Software is proud to announce Jessica Dozier, a standout team member at Sycuan Casino Resort, as the recipient of the 2024 Super User Award as part of this year’s SlotTrak Innovation Awards. The Super User Award is presented to an individual or team that demonstrates a tremendous understanding and application of SlotTrak within their property—setting the standard for system expertise and daily operational excellence.
Dozier has distinguished herself through her ability to fully integrate SlotTrak into her workflow, using the platform with remarkable precision, efficiency, and reliability. Her consistent dedication, accuracy in data handling, and willingness to go above and beyond have made her an indispensable contributor to the slot operations team at Sycuan Casino Resort.
“Jessica’s dedication to go above and beyond, and exceed expectations demonstrates her exceptional work ethic,” said Jesus Garcia, Slot Performance Manager at Sycuan Casino Resort. “Her outstanding data entry skills, characterized by speed and accuracy, make her a valuable asset to our team.”
SlotTrak is a comprehensive operational platform used by casinos nationwide to manage and streamline slot floor activity, parts inventory, compliance, and more. Jessica’s expert-level use of the system—combined with her team-focused attitude—epitomizes what the Super User Award was created to honor.
“Jessica represents the very best of what the Super User Award is all about,” said Juan Romero, CEO of Volante Software. “She’s a shining example of what happens when talent, drive, and attention to detail meet the right tools. Her ability to navigate SlotTrak with such speed and accuracy not only supports her team—it raises the performance of the entire operation. We’re proud to recognize her and thrilled to work with professionals like her.”
About Sycuan Casino Resort
Sycuan Casino Resort began as a humble Bingo Palace in 1983. Now more than 41 years later, it has become a community landmark and one of San Diego’s premier casino and resort destinations. Sycuan includes a 12-story luxury hotel tower with over 300 guest rooms and 57 suites. Guests can enjoy a wide range of onsite amenities including a variety of new restaurants from fast-casual to fine dining, meeting and event space, a full-service spa, fitness center and a state-of-the-art pool and gardens area with a lazy river and swim-up bar. Sycuan also boasts an expanded casino floor for a total of 2,400 slot machines and 54 table games in a variety of gaming options. Sycuan is open 24 hours a day, seven days a week. For more information visit www.sycuan.com or call 619.445.6002
About Volante Software
Volante Software, LLC is an Albuquerque-based technology provider delivering innovative software solutions tailored to the gaming industry. Its flagship product, SlotTrak, is a secure, cloud-based platform that transforms how casinos manage slot machine tracking, inventory, parts, and compliance. Volante’s tools are intuitive, data-driven, and trusted by some of the largest properties in North America to streamline operations and elevate performance.
Media Contact:
Juan Romero
CEO, Volante Software
Email: sales@volantesoftware.com
Website: https://www.volantesoftware.com